It was not a blue screen, it was some form of dell update as i said in the beginning (Dell in the upper left hand corner).
Order Status Blog Best Buy Business Français. 06:15 PM © Best Buy Canada Ltd. 8800 Glenlyon Parkway, Burnaby, BC V5J 5K3. 11:56 AM by I asked for remote service and now you are wanting me to check things. Geek Squad® Agents are your technology experts, ready to help with any issues you can throw at us. Yes, it completed that portion and I was able to log in. Thinking about adding new tech or appliances? We have Agents available 24 hours a day, 7 days a week, 365 days a year. - last edited on Technology can turn on you in a nanosecond. 12:52 PM This chat will be turned over to store manager for processing. It brings me sadness to hear that the Geek Squad Tech Support is not meeting your expectations, as that is not how we wanted you to feel after our interactions. I had to do a restat with power button, then came up and said it was configuing computer and installing updates. Are you on the computer which you was replaced?
I would recommend you to contact the store and check the details once again. You have bought the device which turned to be faulty and the replacement device if turned to be faulty, I would recommend you have a word with them. she was actually correct, "hard drive not i nstalled" initially at boot, but found later, is a hardware error of ether a failing hard drive or failing cmos battery that they cant do anything for online. I tried to click but no mouse. 5:12 P.M. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store.
Geek Squad offers an unmatched level of tech and appliance support, with Agents ready to help you online, on the phone, in your home, and at Best Buy stores. Keep your computer or laptop working like new with the help of 1,600 Geek Squad Agents who will get you up and running again if the unexpected happens. Learn more. Check the status of your repair every step of the way. Please give me a moment to check the details. Is your computer not spinning, making clicking sounds, or unable to login?
Half the week I am 3 hours away. Where did you get your information?
Yes this is the replacement computer I received on July 30, 2018. Services starting at $99.99. If you would like any help when reaching out to the store, please feel free to send over your full name, phone number, and email using the blue "Private Message" option in my signature. As a matter of fact about 5 min after I got off with her, I got back on with Agent Natalie, who within 10-15 min had me connected with a remote agent who found nothing wrong. Your comment of "that answer was not the one you were hoping for when you reached out for help" is completely unwaranted becuase I questioned the answer she gave me for additional information which she never gave.
it would need to be seen by an actuall person. Please can you check the details and space occupied by the hard drive.
We’ll help bring your smart home to life. 12:41 PM See an associate for details.
Thank you for the information. I am almost to the point of cancelling my serive and looking for something local. We offer same-day Samsung repair in many locations.1 Reservation required. I just turned my computer on for the first time since Monday. I'd be happy to document your feedback on this interaction here at our Corporate Office. We’ll discuss any questions or concerns you have about your product. I left for a little bit and when I came back it had a white screen up that said hard drive not installed. We offer expert repair of gaming consoles – plus home Wi-Fi and device setup. - last edited on I would recommend you to have a word with our sales team. We’ll set up, protect and repair your computer or tablet. Please connect me with a tech for a clean up and tune up on my computer. by As an Apple Authorized Service Provider, our Geek Squad Agents are Apple-trained, so you can trust us with all your Apple devices.
Cart. iPhone screen replacement starts at $129. At select Best Buy stores, we can repair your iPhone or Samsung cell phone, no matter where you bought it. Or check out our Geek Squad Intelligence blog for expert articles, helpful forums, frequently asked questions and more. Car electronics installed?
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