I am not happy with the management side of sophos but we have not had any virus outbreaks in the 5 years we have had it.
We have Cisco Umbrella, too. Sophos r/ sophos. Also, the S1 console is all or nothing. Remote management.
Press J to jump to the feed. I believe there's also other reasons to do with conflicts on windows services but can't remember any details about that. It's usually recommended not to run two AV engines at the same time. Press J to jump to the feed.
You literally have to poke a hole in your firewall so that their server can do ldaps queries. Deploying different settings to smaller scopes is not intuitive at all. I find sophos central alright, looking at other options that have similar features (Website blocking etc.. as well). I've been using ESET for a few years, no major issues with it, it handles web filtering, software firewall and AV for us. New comments cannot be posted and votes cannot be cast. hot. No issues so far, been testing it since August with no issues.
when the SSL traffic from the endpoints to the cloud was being inspected this resulted in break in the SSL\cert chain thus communications where not being made to and from the cloud.
The reporting is horrendous and the product on endpoints is fickle at best with errors showing on various components on …
Press question mark to learn the rest of the keyboard shortcuts. By using our Services or clicking I agree, you agree to our use of cookies. Regarding price, we didn't find it that bad once we looked at what it offered compared to everyone else. I literally just sent the PO over to order it for our Windows/Mac hybrid environment. I have a few clients with a few hundred endpoints on the MSPFlex Endpoint Advanced with Intercept X combo product.
rising. The app upgrades would be a bear to manage. I use that feature on my son's laptop running Sophos Home, so even if he takes the laptop to a friend's house without my web filtering in place he still can't go to the sites I've blocked. Sophos Home Free is an interesting product, simpler than most competitors and with handy central management of all your device security.
One issues which is not product related was down to me using SSL\HTTPS inspection and the fact the cloud dashboard (Amazon AWS) adopt cert pinning. Easy to adjust policies if needed. XG appliance on the network though and some other things to add to layers. Sophos Home doesn't really seem to upload much, so it might be operating in a similar manner to the first tick box in this video by uploading hashes/checksums and behaviors. For all things Sophos related. Join. This is another thing they're working on, but they've had a few years to get it going and I still haven't seen any progress. The S1 tools provide a lot of info that incident response so much easier. The reporting is horrendous and the product on endpoints is fickle at best with errors showing on various components on a lot of clients on a regular basis. Additionally, botched installs are more common than they should be. Sophos has some features that you're not going to find in most AV products, such as category based web filtering. Press question mark to learn the rest of the keyboard shortcuts.
But do the company’s consumer-grade programs match the power and sophistication of its enterprise workstation tools? Press question mark to learn the rest of the keyboard shortcuts. new. You can understand how in a large environment, with many remote locations, this can quickly become frustrating and counter to the objective of protecting clients.
1.2 isn't supported, which may be a problem for you. I was notified of an issues yesterday regarding following the release of MS April patches which are causing some issues ( https://bit.ly/2IuTSxM ) although it was good to see Sophos being pro-active about this.
A reddit dedicated to the profession of Computer System Administration. I just use the product as is and haven’t had any issues with malware getting through. Very good scores in our hands-on tests. Can’t speak to non-premium. S1 caught it pre-execution and I resolved it in under an hour. For all things Sophos related. McAfee on multiple occasions (easily double digits) failed to detect Emotet. Sophos Community Moderator. I just find Sophos can be a pain in the butt sometimes, so looking at other options first.
Prior to that I did use the home edition. What you said.
Rather just manage all the walls of fire with literal fire.
They are okay with testing real world samples as long as you follow their recommendation of doing it in a completely isolated environment. You can even request malware sample files from them or roll your own if you know where to find them. New comments cannot be posted and votes cannot be cast. I'm looking for admins of Sophos Central to give their honest opinions on the product. hot new top rising. Beforehand, we used a combination of Malwarebytes Enterprise and Sophos for approximately 3 years. I personally find it difficult to get real support from Sophos. hot. It makes it so I don't pay as much attention when I get the alerts which is not a great position to be in.
As for Intercept X: It works. Personally I don't think that belongs in an AV product, but I can see the advantages of it for things like school laptops and things of that nature. I'll be the one that says it's not bad.
For those of you using this product do you use Malwarebytes in conjunction or do you feel Sophos alone is enough? Cylance customer here, too - concerned with the recent BB acquisition but happy overall with the product.
Rest assured, Sophos is a solid choice and does a very good job catching many things other anti viruses dont. We've not even touched on its performance relating to actual protection. I’m a partner so I run the full Sophos Central Intercept X EDR from my NFR license. I recommend watching their YT videos first and preparing some early questions for the engineer that sits on the calls. And if you get past that stage, you can uninstall the client, reboot, reinstall and within a few hours it's in the same state, again.
Announcements, discussions, feedback, questions, and more! I also have a Sophos XG firewall with various filters installed there too. I’m using the home premium.
The current issue is on Macs it's stopping the login screen for guest wifi from loading so people can't join if they're in a hotel or a client's site. And that cost analysis was done before they added local firewall management and USB device management. S1 is effective, but I'm not sure it's what OP is looking for. Overall its not great. Your helpdesk gets either no access, or full access to everything.
Announcements, discussions, feedback, questions, and more!
They're aware of the problem, and it's supposed to be revamped, but it's been an ongoing issue for me since we went live. Deployment on the Mac was a pain. Not a big deal, but we had several users complain of course.
Compared to Sophos's on-prem management, or even the on-prem management of other major packages, Sophos Central is a dream.
Seems very comprehensive. Once you are engaged with S1, they will want to show you a demo that is similar to whats already on YouTube. We don’t deploy carbon black in enforcement mode on our servers. The hitmanpro component in the premium beta is similar, but it warns you when something is in the process of being uploaded.
I looked at Sophos, and while it was a huge upgrade from McAfee, I feel S1 was my best choice. That said, on a bad day it can be very maintenance intensive (services and policies fall in and out compliance occasionally, for no foreseeable reason). Press J to jump to the feed. Yeah we get a lot of false notifications about devices not being in policy or updating soon enough.
Pretty much what you have said, I have had bad support experiences in the past although when I have been lucky enough to deal with the UK support the experience has been allot better. Synchronized Security is great if you're fully invested in the Sophos ecosystem with a firewall and encryption.
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We just went online with Cylance Protect since beginning of December. Press J to jump to the feed. Carbon Black so far is a bit similar but the policy setup looks a lot more complicated and the test VM they provided for running sample malware on had issues with the client version they installed where it detected and blocked stuff but never reported this info back to their console which was a bit worrying. Sophos has some features that you're not going to find in most AV products, such as category based web filtering. It's stopped several infections from people going to sites they shouldn't. I just switched to ESET and the admin console is so much better than what we were using before.
Their Active Directory integration is the worst I've ever seen. Cisco Umbrella for web blocking (not cheap but also includes a bunch of security stuff too), currently looking at new AV's options aswell with trials of Crowdstrike and Carbon Black so far. Decent antiphishing score. We’ve found that whitelisting anything that gets pushed from software center is the best method instead of one off installs since vendors tend to package their installer into different components with different digital signatures which means that the first time you run it, gets blocked, gets approved, you rerun it and get 2-5 more blocks. I personally find it difficult to get real support from Sophos. They offer better support (we had issues removing corrupt Sophos endpoints and Cylance offered support in the removal of the software including make a script that Sophos wouldn't assist us with). The only issue we've discovered so far with Cylance is that it doesn't allow users to charge their phones if we block the USB ports on the desktops.
I played with it in the MSP context; sucked.
I don't get excessive alerts except when someone goes on PTO then i'm told a device is not up to date, which is annoying but understandable, it doesn't know the difference. I read somewhere that some Avira clients where also affected.
top. Then again I didn't love the old endpoint console either.
Additionally, that client isn't going to repair itself... it'll sit in that state or worse until it's sorted.
All i can say is this post will get down voted. I'd also like to see more remote remediation tools or better-automated cleanup. Most of the time the antivirus console can't remove the virus and you have to remove it manually.
Excellent scores from independent labs and in our hands-on tests. You can whitelist the machine for a time while doing the installs but requires trust on the tech doing the install to just do what’s needed. And by "resolved" I mean the malicious files were blocked & analyzed, user interviewed, and a detailed incident report provided to higher ups. Personally I don't think that belongs in an AV product, but I can see the advantages of it for things like school laptops and things of that nature.
Posted by. card. Same overall disappointing experience here.
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