gold's gym customer service

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If an international package is refused for any reason, we will not refund the customer for the i would prefer not to pay for my gym service during the covid. The general manager and associates are strict and easily approachable. You will see the shopping cart icon in the top right corner of your screen while you shop. First, the staff is... Golds gym closed November **th. Did not even try to sell me anything , but made me pay the daily fee of 16 dollars . a 10% re-stocking fee will apply. GetHuman's relationship is with consumers and not with Gold's Gym or organizations like it. We understand that billing concerns are frustrating. Hi Shawnee, We apologize for the inconvenience this has caused you. You are looking up Gold's Gym customer care, so you probably already know who they are. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years. I may not continue my membership. 3/28/2019Hi Ashley, thank you for writing about your experience with us and we are sorry for the concerns with your membership cancellation. Standard International Delivery requires the consignee/customer to pay duty & taxes and brokerage fees mandated I accomplished some serious goals training here.When I signed I let them know that I am really interested in their gym, but would only be in Texas for 8 months while my husband was deployed. Shipping and handling charges will be automatically calculated and added to your order based on the total weight Jonathan Correa has very poor communication skills and bad customer service. If this is your first time registering a Golds Gym product you'll need to create an account. I love the gym, however I'm giving this gym 4 stars because there are several machines that break. We also recommend you schedule a time to meet with the general manager so they can address your concerns in person. The hours are pretty good too. Subscribe to Receive Gold’s Gear Email News and Discounts. I never talked to a human being. Dr. Medina. fees. They need to fix it before someone get a heat stroke . We just came from gold's gym in Killeen texas and was inquiring about the monthly rates but that one chic in the front was so rude and told us that she can't give monthly rates nor even give us a tour. I end up on the phone with corporate and they say there is nothing they can do about it because they have no record of my cancelation. But hey we're around a military base they used to doing this to our military as well as civilians. You can place orders online in a secure environment. Email: goldsgear@bdainc.com . Gold's Gym also goes by or is associated with the names Gold's Gym International, Inc., Gold's Gym. When placing your order online, you will see one of the following inventory status comments for each product with You can help! Our customer service representatives are available to answer your questions. We use the most I call and the woman lies and said that the charges are from the current gym that I am a member at. We are happy to connect you with someone who can help. Or take a look at our Social Security Customer Service page. I've been going there faithfully for 6 years and they couldn't grandfather me in. “And I love the yoga classes with Shelley and tawni. I was sure that cancelling with GG would be the easiest on my list of to dos, seeing as how when I signed I was led to believe it would be a breeze. Let me first start off by saying.... DO NOT JOIN THIS GYM IT IS THE WORST GYM I EVER BEEN TO!!!! I demanded to talk to one of the managers. Purchases can be made via VISA, MasterCard or AMEX. We appreciate your business and hope that you will visit the Gold's Gear again in the near future. This is the only Gold's gym in Killeen and there is a lot of military and it's pretty packed so I expect things to go out more frequently however the amount of time it takes for these machines to fix is ridiculous. We all know that it is a process of ordering, shipping, receiving, installing. Extremely disappointed with Golds gym. Absolute garbage. 2/19/2019Hi James, thank you for writing about experience with us and we are sorry that we've not met your expectations. Needless to say I will be looking for somewhere else to spend my money. If you are not completely satisfied with your purchase for any reason, return the merchandise within 60 days of And we generally can provide talking points and tips to speed up the conversation and get a better result. Hi Jaylynn, thank you for writing about your experience with us and we are sorry that we did not meet your expectations. I was even charged a complete extra month after I was told my contract was terminated. And I love the yoga classes with Shelley and tawni. This site is operated by BDA, LLC. My daughter enjoys the kids club most of the time there are no complaints there. Gold’s Gym complaints email & Phone number Join Us. When you've finished shopping, you can review totals, remove or add items to your selection, and The equipment is great, never overly busy, classes are wonderful! They will get an extra month membership out of you no matter what. The basketball court has no ac . The basket ball court is not properly maintained . "Eight year professional boxer, love working with people getting fit, gain self confidence, and relieve daily stress and anxiety, love training and working with kids starting from age 6 and up.". You can call Golds Gym International at toll free number, write an email, fill out a contact form on their website goldsgym.com, or write a letter to Gold's Gym International, 125 E. John Carpenter FWY, Suite 1300, Irving, TX, 75062. Or take a look at our Social Security Customer Service page. It's so hot and they won't do anything about it . Was supposed to go to spin class , only to be informed that the class was canceled 10 min before it was to begin because tje lady couldn't make it. Also, do request to all my fellow Golds gym members to clean up behind ourselves, and put away our used weights because after all, as a regular we need to take care of our second home. They are similar to companies like Blue Shield of California, Health Net, Concentra, L'OCCITANE en Provence, Molina Healthcare, Anytime Fitness, Life Time Fitness. Customer Service (ALL FIELDS ARE REQUIRED) First Name * Last Name * Email Address * Phone * Inquiry * Advertise with us . So, in turn- being that they were the only gym close by with child care- I ended up paying 24$/month for my children just to use the childcare facility ON TOP of my own monthly membership of 50$!! Shady and money hungry business. Just needs a buff on the floors. - They could use more kettle bells. This is in reference to Gold's Gym***** Hwy K, O'Fallon, MO *****. button at any time to view, modify or delete items Wtf Golds Gym charges $10 per kid at daycare now. If you need assistance or have questions about your account, please send us a direct message with the name tied to your membership, your membership number and your preferred method of contact. for details. Why pay for membership when you don't get all the benefits. No thanks!Other than that, it's a decent gym and it's a good place to go if you're looking to get away from post and have better hours than the Fort Hood gyms. Horrible! So I guess we'll just stick to the gym on post. Gold's Gear is not responsible for duties and taxes. By creating an account you'll be able to register products, get support, view warranty information and purchase extended service plans. Gold's Gym is associated with terms like private, e-commerce, b2c, health & wellness by their customers and industry analysts. Learn more. https://www.goldsgym.com/contact-golds-gym/ After reading 10-15 of them, I can say that the cleanliness effort and execution is very positive and noticeable. I would be on hold the lengths of 30-40 minutes and my call was never answered once. Thank you. never had a problem fining a free weight. Now mind you I've heard several stories prior to this concerning the poor customer service at this location but had decided to check it out regardless and form my own opinion. If this is unsuccessful in resolving the problem, the company have a complaints procedure to follow. Would not recommend it to anyone. I just started here but the staff is very friendly and helpful.I love that they are working with me when it comes to my health. We are bringing this review to the attention of the general manager so they can look into this further. receipt for exchange or refund. Gold’s Gym Langley, Port Coquitlam, University Market Place (UMP), and West Broadway are hiring part time Customer Service Representatives, with potential to grow! Check it out!! The next best way to talk to their customer support team, according to other Gold's Gym customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Horrible! Good Golds gym. If I could rate it 0 stars I would... GO TO CRUNCH! Find the workout plans, gym classes, amenities & hours with a free gym pass or membership option that fits your fitness goals. For example, look at our Chase Customer Service page. Money wasted....nobody cares. It's always clean but the location is smaller and everything is somewhat compacted. The staff is friendly especially Erica and Jessica! Which was out of my contract for no ridiculous fees. Find a Location; Join Gold's Gym; Free Pass; Our Promises; Member Experience; Fitness Experience; Gold's Gym Member App; Our Heroes Offer; PROGRAMS AND SERVICES. This review was posted by a verified customer. Just so that I could get what I was told I could. There was a "grandfather" window where we had to enroll but of course they didn't inform me. Finally even after cancellation was completed they are still taking money out of his account due to 30 notification that was given over a year ago, which they have "no record" of. When my son first signed up they even gave my under age son a membership because he looked older then 18 when in fact he was only 17. My son had a membership, over a year now hes attempted to cancel his membership, to no avail. We are required by law to collect applicable state tax on all purchases shipped to AL, AZ, AR, CA, CO, CT, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, NE, NM, NV, NH, NJ, NY, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY. So we created a free concierge service you can call at the phone number below. I will never take part in the service of Gold's Gym ever again and I would caution anyone who is thinking about Planet Fitness or some other Gym. Please send us a direct message with the name tied to your membership, your membership number and your preferred method of contact, so that we may assist you further. order. This apparently changed within the 3 month time frame that I was unable to go to the gym;yet, I still paid for those 3 months. If you are a soldier that wants to lift weights just go to Burba on post. The basketball court needs to be waxed and cleaned properly . Equipment malfunction happens due to this being one of the most heavily trafficked facility. Your Name: Your Email Address: Subject: Message: Continue. HORRIBLE!! Please see below for descriptions for each. 10 other reviews that are not currently recommended. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. We would like to escalate this and connect you with someone who can look in to your account.

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